1. Overview
At LinkDutch, we strive to provide the best possible experience for our users. This policy outlines the terms regarding refunds and the nature of our one-time payment system. By upgrading to a Pro plan, you acknowledge and agree to these terms.
2. Plan Validity & Renewal
LinkDutch operates on a non-recurring, one-time payment model. We do not store your payment information for automatic billing.
- • Manual Renewal: Pro plan access is valid for the specific period purchased (e.g., 30 days). Once this period expires, your account will automatically revert to the Free plan.
- • No Automatic Billing: You will never be charged automatically. To maintain Pro features, you must manually initiate a new payment.
- • No Cancellation Required: Since there are no recurring subscriptions, there is no need to "cancel" a plan. Your access simply concludes at the end of the term.
3. Eligibility for Refunds
Refunds may be considered under the following specific circumstances:
Technical failure on our end that prevents you from using Pro features for more than 48 hours.
Accidental duplicate payments for the same time period.
Refund requests made within 24 hours of the initial purchase, provided features haven't been extensively used.
4.Non-Refundable Cases
- Change of mind or finding a different service after the 24-hour grace period.
- Lack of use of the Pro features during the valid plan period.
- Accounts terminated due to a violation of our Terms of Service.
Processing Time
Once approved, refunds typically take 5 to 10 business days to appear in your original payment method.